Refund policy
Refund & Return Policy
At Vedanjali, we strive to provide high-quality Ayurvedic products to our customers. If you are not fully satisfied with your purchase, we are here to help.
Returns
You may request a return within 30 days from the date of delivery.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The product must be in its original packaging.
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The item should not be damaged or tampered with.
Returns requested after 30 days of delivery will not be accepted.
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return once opened or used. Products that are opened, used, or damaged after delivery may not qualify for a refund.
Refunds
Once we receive and inspect the returned product, we will notify you regarding the status of your refund.
If your return is approved:
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Your refund will be processed to the original payment method.
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The refund will be credited within 5–10 business days, depending on your payment provider.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will arrange a replacement or refund.
Shipping Costs
Customers may be responsible for return shipping costs unless the product was damaged or incorrect at the time of delivery.
Shipping charges are non-refundable.
Contact Us
If you have any questions about our Refund & Return Policy, please contact us:
📞 +91 93800 34415
✉️ vedanjalivedanjali77@gmail.com